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Refund policy

Return & Refund Policy

At JustLoot.in, we strive to ensure your satisfaction with every purchase. If you're not completely satisfied, we’re here to help.

1. Return Eligibility

  • Items can be returned within 7 days of delivery

  • Products must be unused, in original packaging, and in resellable condition

  • Proof of purchase (invoice/order ID) is required

2. Non-Returnable Items

  • Items marked as final sale

  • Gift cards or downloadable products

  • Perishable or hygiene-related items

3. Refund Process

  • Once we receive and inspect the returned item, we will notify you of the refund status

  • If approved, the refund will be initiated to your original payment method within 7-10 working days

4. Return Shipping

  • Customers are responsible for return shipping unless the item was received damaged or incorrect